Shipping Policy
AtZeroFlake ®, we are committed to providing efficient and reliable shipping across India. Please read our shipping policy for details on shipping methods, costs, and delivery times.
1. Shipping Destinations
We currently ship to all locations within India.
2. Shipping Methods and Costs
We offer standard shipping for all orders. Shipping costs are calculated based on the destination and the weight of your order.
- Standard Shipping: Delivery within 7 days. The shipping cost will be calculated at checkout.
3. Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
4. Delivery Time
- Standard Shipping: Estimated delivery time is within 7 days from the date of shipment.
Please note that these are estimated times and actual delivery may vary due to factors beyond our control, such as weather conditions or carrier delays.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
6. Shipping Restrictions
We are unable to ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for delivery.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date or receipt of the package. We will work with the carrier to resolve the issue and ensure you receive your order.
8. Changes to Your Order
If you need to change your shipping address or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team at: support@zeroflakeindia.com